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Reviews

Frankenmuth Visitors

First time to Frankenmuth

By Newin Town, New York , New York (United States)

What a great town!

One of My Favorite Places to Visit

By Francis , Columbia Station , Ohio

"Bronner’s is one of my favorite places to visit each year! Your staff and service are outstanding in-store and on-line."

Love Bronner’s Store in Frankenmuth

By Melinda , Adrian , Michigan

"I love Bronner’s store in Frankenmuth and the service is always so wonderful there. I expected everything to be the same online . . . and it was."

A Trip the Whole Family Looked Forward To

By Diane , Weyers Cave , Virginia

"I grew up in Michigan and used to go to Bronner’s with my family at least once a year. It was a trip the whole family looked forward to. Here I am some 30 years later placing an order through the website! It was very easy, the prices are excellent, and everything arrived in perfect condition."

Perfect Place to Shop

By Andrea , Warren , Michigan

"I love Bronner’s store and website. Bronner’s is the perfect place to shop to find the unusual. Their customer service is outstanding."

Fell in Love with Store

By Roberta Wall, New Jersey

"I fell in love with the store when we visited and am excited that I can order from them online."

My Family Loves Your Store

By Brenda , Oklahoma City , Oklahoma

"My entire family loves your store. We try to come at least once a year, but living so far away makes it tough. Thank you for sharing the gift of love with so many people."

Our Visit to Bronners

By Kristine Kellogg, Modesto , California (United States)

What a beautiful store. I hesitate to use the word store as Bronners is a magical experience! The staff is so friendly and helpful! For someone who loves Christmas this was a dream for me. We were visiting from California and I can hardly wait to come back!!!

Christmas Heaven

By Karen , Toronto (Canada)

I love Christmas and when I heard of this store I knew I had to visit. It was as wonderful as I had hoped and than some. I am planning a return visit with my three adult daughters.

First Time Visitor

By Sarah Sigl, Warminster , Pennsylvania (United States)

We were on vacation in Michigan and decided to stop in. I was overwhelmed at all the beautiful, spectacular items and displays!! Just a wonderful experience. Can't wait to visit again!!

Better Than Disney World

By John federici, boninta springs , Florida (United States)

This is truly the Best Place On Earth!!!! Its my favorite part of summer vaction, stopping at Bronners!

christmas

By Amy Cole, Ypsilanti , Michigan (United States)

I love Bronner's.It has everything you would want for Christmas and other holidays. The prices are great also.

I love Bronners

By Danielle Case, Roseville , Michigan (United States)
I love it in January, February, March, April, May, June, July, August, September, October, November and of course December!

Thank goodness for Bronners

By Kim Rymko, Chicago , Illinois (United States)
My sisters , mom & aunt all fell in love with Bronner's, the store & the people. We even had the honor of meeting the great Wally Bronner before his passing .Service is unparralleled , both in store & on line . What a wonderful experience . Thank you all .

What a great place to visit

By Joe Ervin, Bremen , Indiana (United States)
I have been coming to the the world's greatest Christmas store every december since 1989. it is a family tradition to come here the 1st wee of december every year to shop at Bronners. They have every kind of gift imaginable for Christmas. The store staff is very friendly and helpful. This year I left my case pocketkinfe on a disply table and I was on my way home about 130 miles from the store when I realized I had left it at the store. I called them and the knife was found at they sent it to me at no charge. How many places would do that in today's society. I will continue to return shopping in the store for as long as I am able to do it. Keep up the good work.

Awed

By Barb Bergeron, Medicine Hat , Alberta (Canada)
Visited your store while on a bus tour in September, 2010 and was very impressed with the variety AND quality of merchandise displayed. Awesome place !!! Thanks.

Lifelong happy customer

By Katy Vaitkevicius, Ann Arbor , Michigan (United States)
I have visited Bronner's during every year of my life. For 28 years, our visits have been eagerly anticipated for months in advance. Few experiences are as joyful for me as walking into the main rooms and seeing the displays stretch to the ceiling. I am leaving this note to show my support for the store, and to thank you for years of happy memories. I've been following the news regarding the vandalism and like most Michiganders, I am outraged that such a beloved part of my childhood was so viciously attacked. To me, Bronner's IS Christmas, and I want to express my gratitude during this frustrating time. The impact you make upon Michigan families who visit yearly is not able to be expressed in words, it is simply the definition of the Christmas spirit.

1st time visit & returning

By Mary Mort, Pierceton , Indiana (United States)
My first visit was almost 2 years ago with my husband and 2 year old son. We spent over 3 hours and bought ALOT of ornaments. When we went to our hotel that night we decided before we left for hom in the morning we would go back and get just a few more things. Now about 2 years later I am taking my son and nephew back to get a few things that have broken and maybe a few extras. LOVE LOVE LOVE the personalizing that is done. Can't wait we leave tomorrow.

General Reviews

First Visit

By Jamie Schreter, Montreal , Quebec (Canada)

First time at Bronners - loved it!

Great customer service

By Gina Smith, Atlanta , Georgia (United States)

Julie did a great job personalizing eight ornaments for me.

Utmost in Excellence

By Lisa , Wisconsin

"The UTMOST in excellence for ornaments and the like!! Great selections and prices. Items carefully packed. Have never received a broken ornament. Speedy delivery. Have never had to use customer service and doubt that I ever will! I HIGHLY recommend Bronner’s!"

Everything You Could Possibly Need

By Debra , Pennsylvania

"I have shopped Bronner’s many times and am still amazed at the quality and quantity of their inventory. They have everything you could possibly need for Christmas decorating. Their prices are excellent. I received my merchandise within four days of placing my order using the low-cost, ground method. I highly recommend Bronner’s to anyone who wants to decorate their home in style."

A+ Company

By Angela Hutchinson, Minnesota

"My items came in perfect condition within days of ordering. Bronner’s is an A+ company."

Great Confidence

By Sara , Joshua Tree , California

"I always get nervous ordering anything breakable online, but now I have great confidence ordering such things from Bronner’s."

Excellent Service!!

By Marsha , Lewisburg , Pennsylvania

"Excellent Service!! The products are beautiful!!!"

One Tradition That Never Changes

By JoAnn , Ocala , Florida

"Every year we have one tradition that never changes . . . order our new ornaments from Bronner’s. They have the best and offer the best service."

Recently Discovered Bronner’s

By Ramona , Gloucester , Massachusetts

"I recently discovered Bronner’s. Four orders later, I have experienced superior service. The Christmas ornaments I have received are the best. I am very happy with all aspects of shopping at Bronner’s."

Thank You for Excellence

By Kevin , Marietta , Georgia

"Thank you for the excellence in what you do !!!"

Ordering Process Was Easy

By Dennis , Janesville , Wisconsin

"The ordering process was easy. Everything was perfect and arrived a week earlier than I expected. You went beyond my expectations."

Always Dependable

By Judith , Lexington , North Carolina

"Always dependable, expedient service with absolutely wonderful products."

Online Selection Staggering

By Suzanne , West Salem , Ohio

"I found the online selection staggering and the quality extraordinary. Delivery was very quick and everything arrived intact."

Order Arrived Complete, in Excellent Condition

By Joyce , Fredericksburg , Virginia

"My order arrived complete, in excellent condition, and in record time! I plan to order from Bronner’s again and will tell my friends and relatives about my experience."

Will Gladly Shop at Bronner’s

By Vickie , Altamonte Springs , Florida

"I will gladly shop at Bronner’s over and over again!"

First Place You Look

By Nancy , Hagerstown , Maryland

"If you are having trouble finding a certain Christmas item, Bronner’s should be the first place you look!"

Always Has What I’m Looking For

By Cher , Nashville , Tennessee

"Bronner’s always has what I’m looking for . . . and even things I didn’t know I was looking for!"

Many Items You Don’t Normally See

By Philip Holtville, California

"This company has many items that you don’t normally see."

Excellent Selection of Glass Ornaments

By Jennifer , Fayetteville , North Carolina

"Excellent selection of glass ornaments at very good prices. Ornaments arrived perfectly packed and looked even better than the pictures."

Wouldn’t Hesitate to Order Again

By Allison , Pittsburgh , Pennsylvania

"I found Christmas ornaments at Bronner’s that I couldn’t find at any other store. The shipment was quick and the ornaments were packaged carefully. I am so pleased with the service that I wouldn’t hesitate to order from them again. I’ve also shared Bronner’s web address with my friends. The fact that the prices were great only added to my satisfaction."

Easy to Order

By Michelle , Antigo , Wisconsin

"It was very easy to order from Bronner’s . . . love the store! This year I ordered each of my children a glass ornament for the tree and they are thrilled! I hope to visit in person really soon."

I Went Back and Bought More

By Debi , San Diego , California

"Bronner’s web site and service are so good; I went back and bought more!"

Best Selection & Best Service

By George , Seaford , New York

"I have ordered from Bronner’s three times now. They are great! Best selection and best service. I will definitely order again. Thanks."

Fast, Reliable & Wonderful Service

By Stephanie , Des Moines , Iowa

"I love this store! Everyone in the family has an ornament with their name on it for the tree. We will continue to buy from Bronner’s for years to come . . . for any other children we have . . . and eventually for our grandchildren and even (hopefully) our great-grandchildren. Thanks for providing such fast, reliable and wonderful service."

Lovely Merchandise

By Tina , Woodstock , Georgia

"I would do business with Bronner’s again in a heartbeat. Lovely merchandise."

Just What I Was Hoping to Find

By Theresa , West Haven , Connecticut

"The ornaments are beautiful. You had just what I was hoping to find."

Highly Recommend this Site

By Barbara , Perry , Ohio

"I needed green Christmas lights, but where to go for these in July? I found Bronner’s through a search engine. I told them I needed the lights for a palm tree. When I found I hadn’t ordered enough the first time, I emailed them. Fantastic!!!!! I highly recommend this site to EVERYONE!!!!!!!"

Like Bronner’s Selection

By Hal , Tulsa , Oklahoma

"I found something I have been trying to find for years. I like Bronner’s selection. What really impressed me was the little detail of sending a candy cane with a thank you note in my shipment. Now that shows they have their customers in mind."

VERY Easy to Order with Them

By Karen , Gahanna , Ohio

"They were fantastic!!! It was VERY easy to order with them. Thank you!"

Great Service, Easy Ordering, Fast Shipping

By Lynn , Bath , Pennsylvania

"Great service – easy ordering and fast shipping. I was very pleased with the merchandise. I look forward to purchasing other items for Christmas."

Items Were Just Great

By Sandra , Springwater , New York

"Anyone who’s into Christmas décor will love this site. All items were just great. Items were shipped fast and packed well. It was a pleasure ordering from you. I am sure others will find it so too."

Rate Your Service Excellent

By Helen , New Stanton , Pennsylvania

"When I received my order, it was like Christmas! I enjoyed opening each ornament box to look at the items inside. Everything was very well packed. I rate your service excellent – the same as last year!"

VISIT

By FREDERICK DRAHEIM, VIRGINIA BEACH , Virginia (United States)

MY WIFE AND HAD THE PLEASURE OF VISITING BRONNERS THIS MORNING AND EVEN THOUGH BOTH OF US ARE SENIOR CITIZENS'WE BOTH FELT LIKE KIDS AGAIN.NOT ONLY IS THE STORE AS A WHOLE GREAT BUT THE STAFF IS SUPERB IN EVERY WAY AND SHOULD BE THE ROLE MODEL FOR ALL RETAIL STAFFS. THE SERVICE WAS ABOVE AND BEYOND ANYONE'S REASONABLE EXPECTATIONS AND WE THANK YOU FOR AN EXTREMELY ENJOYABLE EXPERIENCE.

Bronner's Visit

By Lisa , Buffalo , New York (United States)

I saw Bronner's on the Travel channel 2 yrs ago and knew it was a must see destination. It was as amazing as it was on TV. I love the store and will be back soon.

Friendly

By Brandon Bosworth, New York

I made an order online and when I received my order one of the items was not what I expected. The people at Bronners were so easy to deal with and so helpful. It was easy to return the item and my credit card was credited in the matter of a few days. I will continue to use Bronners in the future for my holiday decorating and gift giving needs.

There's no place like Bronner's

By Sue & Tom Dolson, Cuyahoga Falls , Ohio (United States)

We've been visting Bronner's each year for 20 years. We always find something new and exciting that we haven't seen before. You've got to experience Bronners at least once!

Best quality/price

By Heidi Dunlop, Louisburg , North Carolina (United States)

My tree is populated mostly by dog breed ornaments. Bronner's has the best quality/price I have found so far--and I am always looking. Wish they had a ornament club or reward program, but love the wish list.

Former MI Resident & on line cutomer

By LARRY GIES SSG RET. USA, GWN OAK , Maryland (United States)

As a child growing up in Michigan, this was one of the best one day trips that our folks took us on.Now I am nearing retirement in Maryland, and I order now on line and share my Chirstmas joy with the soldiers I work with. here in WASH. DC. Thanks for the memories.

If I need it you've got it!

By Cheryl Quillman, Austin , Texas (United States)

Thank you Bronner's! No matter the occasion or theme. Whatever I need, you have the ornament to commemorate it. I can come to you with confidence. You are the best!

RE: order

By Linda Buntin, Peoria , Arizona (United States)
What a delight to open the box of ornaments that I ordered through your catalog. Many were personalized gifts and I was thrilled with the quality of them and the special touch of each name. I know the recipients will treasure them, as I do mine. Thanks!

Simply the best

By JUAN CISNEROS, NEW YORK , New York (United States)
I just received my order and i can't tell you how everything is absolutely beautiful everything was intact the service was as quick as they say simply recommendable..

Best Weekend Get-Away

By Mary , Xenia , Ohio (United States)
This is the third year in a row that my best friend and I have been to Bronners. I would love to retire and move to Bronners to live above the displays and just dust everything and be in Christmas Heaven all year long. Our suburban is full to the top every trip. Thank you Bronners!!!!

Baby's 1st Christmas orn.

By Patty Wonders, Catawba , Wisconsin (United States)
I just received my ornament today for my 1st little grandson-it is even cuter than I would have expected-wish I would have more grandchildren to order for-Love it-Thank you!!!!!!!!

Excellent

By John Kerr, Mississauga , Ontario (Canada)
Outstanding customer service and smooth and flawless execution. Nice to see a commitment promised and delivered. Thanks to the order staff at Bronner's you made my Christmas. :

Customer Service/Visit

By Julie Walczer, Delmont , Pennsylvania (United States)
I have visited Bronner's CHRISTmas Wonderland at least 100 times. I am from Pa. but my husband goes on business trips to Michigan and we stay right in Frankenmuth. I was last there in July of this year and purchased some LED Snowflake lights. We just got them out to put up and one was not working. I called the store the next day and spoke to a customer service representative by I believe the name of Vicki. I have never been treated so kind from a store as she treated me. It was if I was not a customer but a friend. It was a pleasure to speak with her. The return was taken care of in record time. No problems but what a wonderful person. I only wish that other companies would take notice and do the same. Still my favorite place to shop Bronner's. We have brought many friends with us to Frankendmuth and all have returned for second and third visits. My husband and I will be there again soon. So, thanks to all the people that work at Bronner's and seem to have the Christmas spirit all year. So, Merry Christmas to all of them.

customer service

By Linda Light, Grand Blanc , Michigan (United States)
I needed an extint Christmas light replacement and a girl named Marsha was very nice and tried so hard to help me. You do not carry this item for a set for my train village that I've had for 15 years. But I liked her attitude so much ,I want you to know she is great. I have shopped your store for hard to fine things for at least 30 yeaars and was supprised you did not have this light.

Appreciative

By Ken E, LaPorte , Indiana (United States)
Amazing staff who show that they must really love accomadating people's holiday wishes. Thanks so much.

order speed

By Deborah Batulewick, Lyndhurst , Ohio (United States)
Love the items I ordered. They are stunning in the yard. This was the fastest shipping I've EVER seen on an order!!! TY, TY, TY!!!

Bronner's Made My Christmas Dream Come True~ :

By Kathy~ , Tennessee (United States)
Hi, I just wanted to say “Thank You” for making our Christmas special this year! My father in law many years ago… made a Christmas Star that we put in our yard every Christmas. He made it before my husband and I were married. It was used on their house for Christmas. Years later it was given to us when our children were young. I…LOVED…that Star!!!! Somehow in our move to our new place…it got lost! I have missed it so much!! I went searching online and found your star!! It measures 38” . Dad’s was at a lot bigger..40”!!! It was quite impressive! We had a 30ft pine tree we decorated and then the star high on a pole…it was REALLY PRETTY!!! ? You could see our lights from the other road across the field and way down the street!! I told my husband all I wanted for Christmas this year was to have a star to put out in the yard. It wasn’t dad’s… but it made my dream come true! He placed the order and it arrived in …..LIGHTENING SPEED!!!! ? Now let me set the mood!!! The Star arrived at noon that day! I had worked for days putting the lights on our fence…and the Christmas tree that once stood in the place that the Star would now be put. It looked pretty but it still didn’t seem complete without Dad’s Star! I was so excited…I got out the flag pole…..attached the Star and the cord to it…did a test to make sure it lit up….THEN….I WAS READY TO PUT IT IN THE HOLE TO STAND IT UP!!!!! NOW…let me tell you….so no one else tries this solo….. ? I wanted to surprise my husband before he got home from work!! ? A 5’ 4” lady CAN’T stand a 20ft flag pole with a Star attached to the top all by herself!!! I got out the 12ft step ladder & rested the pole on the top of it…NO…that wasn’t gonna work either!! ? I WAS DETERMINED!! It was about to get dark out!!! NOW what do I do??? ? A phone call to a wonderful neighbor and his grandson brought them to my yard to give me a helping hand to set it in place!!! VOILA!! PERFECT!!! ? I still miss Dad’s Star…but this one will work out just fine!!! I’ve got more ideas ….maybe attach some strings of white lites to the Star to make it look like it’s sitting on top of a big Christmas tree!! I’m like a kid when it comes to Christmas Lites!!! THANKS BRONNERS FOR MAKING MY CHRISTMAS MORE SPECIAL!!!! Sincerely, Kathy/ TN~ ?

Terrific!

By Elizabeth Johnson, Largo , Florida (United States)
I ordered personalized ornaments and they were beautifully done! I am so pleased with everything that I have purchased! I have told all of my friends and co-workers about Bronner 's and their quality merchandise and the perfect personalization. They also were packaged beautifully! Such a refreshing experience to order products from a professional company! Thank You!

Glass Ornaments

By Jena Collins, Godfrey , Illinois (United States)
Every Christmas my husband & I give Bronner glass ornaments for gifts, personalized either by name, dates or simply just by the character of the ornaments. The recipients enjoy them immensely and have come to expect them every Christmas! It has become family tradition to give Bronners beautiful glass ornaments!

Wonderful Experience!

By Elizabeth Johnson, Largo , Florida (United States)
I placed two orders with Bronner's for the first time and I was so very pleased with the qualityof the merchandise, the quick and easy ordering process online and the beautifully packed merchandise when I received it! I have told all my friends and co-workers about them. This will be a yearly new tradition for me to order from Bronners! Professionalism Plus!

had a problum

By Janeen Mendal, Westland , Michigan (United States)
I ordered an ornament online and when I received the ornament it was damaged. I called the customer service number and they sent me a new one, no questions asked. It was the best service I have received in a long time and it made me want to buy all my personalized ornaments here.

Online Order

By Rebecca Burge, Nicholasville , Kentucky (United States)
I want to thank Bronner's for caring enough about me and sending me a tract in my order. Jesus is the reason for the season and it touched me so much that you would make sure your customers receive the gospel. Love the ornaments too! God bless!

Customer service

By Victoria , Boston , Massachusetts (United States)
Fantastic customer service!

Excellent Service

By Deanna Lile, Southbury , Connecticut (United States)
Having moved from Michigan in the 1970's, I miss visiting your store. I was delighted to order our annual customary Fanily ornaments which arrived on time, even ton the very last one I ordered this past Monday. Never expected to get the personalized one on time but you expidited the order and it arrived Christmas Eve. Thank you.

Excellant Items!

By Elizabeth Johnson, Largo , Florida (United States)
I ordered twice from Bonner's this Christmas season for the first time and I was so very pleased with the quality and the presentation of the items. I gave the ornaments that I bought to family memebrs and they loved them! I will be back again, next year and I have told all of my friends and co-workers about Bronners! I'm very impressed!

personalized ornaments

By Debra Patches, Annville , Pennsylvania (United States)
My latest order arrived with my personalized ornaments for family members,THEY LOOK GREAT!!! I'm always impressed with the quality and care taken in signing these beautiful ornaments, will be back for more,Thank You.

Keeping CHRIST in Christmas

By Carol Manger, Wapakoneta , Ohio (United States)
We just returned from a visit to your store on Feb. 15 and I noticed a flyer in my bag of purchases. It said Happy Valentines Day and on the back was a message about Christ's love for us. It was not overdone, just a subtle reminder of the one great love that matters most. I also noticed that your logo, CHRISTmas WONDERLAND has the first part CHRIST in capital letters to call attention to the real meaning of this season. Thank you for doing that and not bowing to those who want to strip God from everything we do or say.

Great customer service!

By Lena , Tucson , Arizona (United States)
We spent 2.5 hours in the store. Everyone was super helpful and patient as we selected ornaments for each family member and had them all personalized. The ornaments were shipped to our house and arrived safe and sound in carefully wrapped packages. Bronner's far exceeded our expectations.

One-of-aKind

By Tina M., Pittsburgh , Pennsylvania (United States)
I have been looking everywhere for a collection of Christmas ornaments, and finally found them at Bronner's. I'm so glad that I was able to order them at a reasonable price!

I Love Bronners

By Jim Sullivan, Youngstown , Ohio (United States)
My family and I have been cominging to Bronners for around 15 years On Oct.10th 2008 we were on our way again from youngstown Ohio. Just over the Michigan border we were i a severe car accident. One of my main goals was to finish our trip. I have been going through physical therapy for 3 years. The hope of returning to Bronners is one thing that drives me. It is a wonderful place, a place where you can relive Christmas past, present ans future. I Love Bronners and I will make it back.
Bronner's Christmas Wonderland has been recognized as a recommended attraction by millions of travelers who shared their opinions on TripAdvisor.
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